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To err is human; to follow divine - guest post by @Loudmouthman

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The worn out and trite epitome of simple marketing suggests that “People buy from People”, although a quick google for this phrase suggests it may not have a single author to its credit.

Rarely has anyone ever said to me “Google tells me this is an excellent product”, instead recommendations come in the form of ‘I’s and ‘they’s  and often the qualification of a single show or celebrity to add to its endorsement.

So it came to pass that search engine marketing , a now bloated and waddling exercise in flagulation by phrases, has peaked and the overflow of eager and frankly ill informed <QUOTE>consultants</QUOTE> seek a new revenue stream and opportuntiy.

Crowd-bandwagon-jumping-experts

Enter the Social Media Guru, the Social Media Manager and the Social Media Expert. Consultants and salespersons whose core skill sets is to hear the jingle jangle of the bandwagon passing and leap unabashed onto the jockey box to proclaim their skills and expertise in guidance and direction.

They have a distinctive characteristic and it is one you would do well to look closely for lest P.T.Barnum be proved right yet again. The characteristics to be wary of are often at an inverse to your expectations; Lets look at a few classic examples.

Twitterers

On Twitter they appear with profiles exclaiming ‘Social Media Expert or Guru’ and when you look closely you see that despite Twitter's lifespan they have only been using Twitter for the last few months. Quite possibly they have a large amount of people they follow and few following back. Although their conversations tend to be self promotional they find a network of similar thinking “professionals” with whom they self promote and congratulate. Often they link to their own blogs ( see bloggers ) where they repeat many trite and obvious idioms all the while encouraging you to call their number and get their advice.

Facebook

Indeed as with twitter so with they have just arrived ( how long has Facebook been going ? ) and they have friends ( who suspiciously also attended the same ‘how to be a social media schill’ course ) who also post and ‘like’ and share the same articles and tripe that they keep churning in the hope they gain credibility.

Bloggers

Similar to their twitter histories these experts have blogs which go back only months. quite possibly with incomplete "about me" pages or just as possibly with incomplete blogs created as tacked on afterthoughts to their own website, which no doubt has a 20 second Flash Splash page intro, possibly with kittens. Rarely do you see any examples of ‘media’ usage beyond the desire to overpopulate their sidebars with plugin after plugin after plugin.

And thats about it.

You are unlikely to see these ‘Social Media’ experts with posterous accounts running alongside their projects or flickr and instagram accounts highlighting conferences, tweetups and events they have experienced. You wont see them curating and collating content in Youtube or Vimeo and as for podcasts or Audioboos? Suffice to say you might start seeing them from today since they have seen this post but until then it simply has not occured to them to use and promote these tools for themselves or their clients.

Put simply these "bandwagon jumpers"  these gurus, experts and ‘professionals’ are not going to help your business or your projects. They do not know how to take risks. They do not know how to go out and explore the internet and live on the frontiers of change and live as the outriders of  opportunity. They are sharks and buzzards feeding only where the shoals and masses congregate and picking at the flesh of business the chunks they can get away with.

Do not rely on them to take you places where your customers maybe or for them to climb the mountains of competition to view ahead into new pastures for your business.

For more on the humanity of good social media take a listen to the first half of 'Social Media White Noise' Episode #62 Cloud Trouble where Nik Butler rants about the tendency of these experts to use tools over experience to appear professional.

About the author

Loudmouthman-nik-butler-avatar

Nik Butler (@Loudmouthman) was on twitter in 2006 and has been blogging since 2004. He makes no claims to being an expert, guru or professional but likes to be known as 'A Digital Roadie'. He has tremendous expertise in getting things done and has the client testimonial page to prove it.

 

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Filed under  //   Category: Social media   bandwagon   blog   bloggers   blogging   consultants   facebook   guru   loudmouthman   nik butler   social media   social media white noise   twitter  

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Do we cut through the noise or take advantage of the quiet?

This is one of those blog posts where I make an observation in the real world and apply my thoughts about it to social media. I'm not going to bother you with lots of statistics or tell you that your Twitter or Facebook marketing strategy is wrong or that I know better than you, at least not today. Today I will just leave you with my thoughts and let you work the rest out for yourself. Please share any thoughts you have in the comments area below the post.

Commercial-jet-airliner-plane

My thought of the day

This evening I was walking through my home town of Burgess Hill and a plane flew over, I'm guessing it was at around 10,000 feet. I heard the plane coming and looked up. Nothing funny or odd about that at all. I heard a plane, I looked up, I saw a plane. There were two other people walking on the same street that did the same.

Earlier today I was walking through London to work, just happened to be looking up and saw a plane fly over at what I'm guessing was about 3,000 feet. There were literally hundreds of people on the same street as me and not one person looked up, at least not that I noticed. One thing that was different was that I couldn't hear the lower plane because London is a lot noisier than Burgess Hill. London is noisier because (once you get to the root of it) there are more people.

 

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Filed under  //   Category: Social media   aeroplane   aircraft   facebook   marketing   social media   thought of the day   twitter  

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Facebook - Messages that matter

So if someone sends you an email or IM, you should be able to text them back or vice versa.

OK so one platform for all of my messages that can be used from any device.  This is a dream come true... If it works.  At least it's *almost* a dream come true.  I would love that kind of platform.  What I don't love is the idea of having a facebook.com email address.

Filed under  //   Category: Social media   facebook   messaging   social media  

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Oh Look... What Does It Mean?

Lstaceyqrcode

P.S. I do actually know what it means

Filed under  //   Category: Mobile   barcode   facebook   fan page   pages   qr code   social media  

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B2B & Niche Business Social Media - How Does That Work?

Drupal

Some businesses are feeling a bit left out of all this social media stuff because their customers don't appear to be out there sparking conversations about them or if they are, those conversations are so few and far between that it doesn't really seem worth investing time and money in reaching out to them.  In some cases this may in fact be true but I'm yet to find those cases.

Time for an abstract example!

Investment bankers probably don't talk to their non investment banking friends about investment banking all the time.  In fact, the subject is probably of little interest or relevance to the investment banker's Saturday night pub crew so the conversations tend to be about other subjects.  If you specialise in selling products to investment bankers, going out and interrupting their pub time is probably not the best way to sell to them.  Alright, you might spark up a relationship and have a chat about football but if you try to get all your business that way it's going to take a lot of time, effort and money.

So what's going to work better than the above situation?  A party for investment bankers!  While this may sound dreadfully boring to anyone not in the investment banking world, those that are will meet up and talk shop with a bit of off topic thrown in for good measure too.

Well, in reality it's not that simple.  Get these guys & girls together and they probably won't talk to each other without a little help.  You may need to (and this is where the analogy gets worse) have a few topical party games and get some people out there socialising like mad in order to start conversations.

It's all going well, everyone's happy, they're loving you and your products, they're talking about you and your products...  They're probably going to buy more of your products too now!  YAY!

Seeing as this is working so well, why not make it a regular event?  Tell them they can bring their investment banking friends and colleagues too.  More people, relevant conversation, bums on seats, pounds in the bank.  JOB DONE!

How on earth does that relate to social media?

I'm hoping the penny dropped at least half way through that long winded analogy so that you didn't have to read it all.  In case the penny hasn't dropped, I'm talking about building online communities.  In the old days we used to build web forums and chat rooms that people would come to and talk about their niche interests.  Clever businesses would set these tools up around their brand or product and engage with these communities by giving them "free" information and a place to chat.  It was quite a successful model then and guess what...  It is STILL a successful model, it's just that we've become so obsessed with all this other tweeting and bleeting, we've forgotten about the old fashioned web community model.

These days it's not just for geeks

The good news is that the tools for building these communities are much better and easier to use now that literally anyone can do it.  Not only that but because everyone's already doing all the the other stuff: Twitter, Facebook, Linkedin etc. it's much easier for them to share information and tell other people about these communities.

Platforms like Drupal (and there are many other alternatives) allow you to build a one stop shop where your community can chat, share info and even to some degree promote themselves and gain kudos within said community through activities like blogging and reviewing products or services...  YOUR products and services!

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What about Twitter and all that?  Shouldn't we be using that too?

Of course...  Do that stuff too!  You still need to do the outreach and listen for conversations in the wild but invite those guys in.  Make them a cup of tea.  Make them feel welcome.  Get the chocolate biccies out too and they'll keep coming back!  You'll soon notice that the conversations they are now having in the wild are about you and your wonderful hospitality!

Filed under  //   Category: Social media   community management   drupal   facebook   linkedin   online communities   outreach   social media   twitter   web  

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I Hate The New Facebook Interface!

Facebook

Actually, I don't hate it at all. That's just what everyone else is saying.

Believe it or not, the Facebook interface designers base their decisions mostly on two factors. Those being: What the users want and what will help drive more revenue. Unfortunately, every now and then something you use is going to get dropped. It's probably been dropped because not many people use that feature or because it doesn't fit in with something they have planned for future development. They do know who clicks what and how often they are clicking it...

Imagine if they did a U-turn every time the user base said "we don't like it, change it back". Well, most of you probably wouldn't be using it now because it would still be a closed network for students. It wouldn't have any apps or games. It wouldn't integrate with other social networks.

Change is good. Change is necessary for evolution and improvement.

You will get used to it.

Filed under  //   Category: Social media   facebook   social media   social networks   web design  

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Why I Made A Facebook "Fan Page" - And Why You Should Too

People see the words "fan page" and instantly think you have delusions of grandeur when you create one; unless you're a superstar, that is.  In my case, there are some very simple reasons behind doing so.

Privacy

The new Facebook privacy settings are a total pain in the arse but surprisingly they are actually better than they ever were, just a damn sight more complicated.  The good thing is that you can lock things down and only let people see what you want them to see.  You can organise people into lists and exclude them from certain content and it all works pretty well (I think).  Rather than exclude my extended network from things and have to add people to lists every time I get a new friend request, I've decided to only have my "inner circle" as Facebook friends.  My extended network don't need or even want to know what I'm saying to my Mum.

Content

I create a lot of content that my extended network are interested in (because that's more than likely how they came to be in my extended network in the first place) but my friends and family are probably not.  In fact, they probably get pretty peeved with me flooding them out all the time.  I can publish content to a Facebook fan page and only those wo want to see it will see it.

Connecting

A fan page allows you to grow a larger extended network.  Anyone can join in and get social.  It's a good way to increase your reach and influence without compromising your personal life.

Sharing

Pages allow you to share with more people and allow more people to share with you.  Whether that be photos, links, or whatever content.  Sharing is good!

The House Vs. The Pub

Your Facebook profile is like an online version of your house.  Your friends and family may come and go as they please but you don't just want to let anyone in.  They may pee on the carpet and that's never a good thing!  Your Facebook page is more like your local pub.  You can go and chat to anyone you like and meet new people if you wish to do so.  Anyone can come in, anyone can leave.  Anyone can choose to interact with anyone else or not.  Entirely up to them.

The Spammy Bit :p

Now I've given you the whys and wherefores, please allow me to spam you with a link to my Facebook fan page:
http://bit.ly/LStacey_FB

You don't have to join if you don't want to but I do like to be social and if you do too, it probably wouldn't hurt.  :)

Filed under  //   Category: Social media   facebook   fan   house   lee stacey   lstacey   page   pages   privacy   pub   social media  

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Lord Mandelson - Battling Piracy With Lunacy

So it seems our all knowing, all seeing Government have come up with a plan to tackle piracy by putting a stop to illegal file sharing on the internet.  Spearheaded by Lord Mandelson, the plan is to employ a three strike strategy to cut off the internet connections of those sharing files over P2P networks.  Read more from The Guardian here: http://www.guardian.co.uk/technology/2009/oct/28/mandelson-date-blocking-filesharers-connections

It Won't Work!

There are several flaws in this strategy.  One being that connection monitoring can only prove that you are sharing files.  It can't prove who owns the copyright on those files or even what format those files are so if like myself you are a content creator and you share your own intellectual property, you too could find yourself facing a block and losing your internet connection.  All hope is not lost, though as you will be able to appeal should you get shut down.  The problem there being that appealing is after the effect and the whole process, administration and all will take time.  Knowing good old British administration... Lots of time...  So if your connection is used for business purposes you will lose money, your ISP will be footing the bill for your shutdown so they will lose money, internet connection prices will rise and of course the tax payer will foot the bill for the appeals process.  So that could be rather costly all round.

It Will Save Those Affected By Piracy, Won't It?

No it won't.  If the Government think that teenagers doing the modern equivalent of home taping (those were the days) think that's what's denting profits they really haven't done their research very well.  Kids sharing files with their mates wouldn't buy the media in the first place so nobody is losing money there.  If anything, this kind of activity is actually good for marketing because it increases fan base and captures an audience for other revenue streams.  For the rest of us it's so easy and cheap to buy or stream media on demand thanks to services such as iTunes & Spotify that piracy just isn't worth the hassle these days.  What's really hitting the pockets of the copyright holders is the vast business of shady DVD sales from dodgy market traders and wandering salesmen (I choose my words carefully) who don't even use the internet as their stock is mostly either imported pirate goods or the real thing but stolen from the shelves of retailers.

Of course there are those that download files, burn discs and sell them and these people should be targeted BUT these people are the ones that will fairly easily (and I could tell you how) circumvent the monitoring put in place.  Kinda makes the whole thing pointless, doesn't it?

And The Outcome?

The upshot being that those prosecuted will not be the ones causing the problem, those paying for it will be us taxpayers and those committing the real crimes will still be getting away with it.

Nice one, Mandy.  You really thought this one through...

What Can We Do About It?

Not a great deal really but if we make enough noise, maybe someone will hear us.  If you blog, blog about it.  If you use Twitter, tweet about it.  If you use Facebook, I've set up a group where we can all rant together:
http://www.facebook.com/group.php?gid=168595036435

And don't forget to sign the petition here:
http://38degrees.org.uk/page/s/mandelsonweb

It's important that we act on this ASAP as Mandy appears to really want it.  Do your bit and write to your MP:
http://www.writetothem.com/

Let's not put up with this lunacy!

Filed under  //   38degrees   Category: Politics   bittorrent   competitions   facebook   file sharing   govenment   internet   labour   lord   lunacy   mandelson   open rights group   p2p   peer to peer   peter   piracy   politics   tech   techforce   threestrikes   torrent   twitter   warez   web   westminster  

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Things to do whilst waiting for Citrix to come up - 4) Spot Facebook fails

Facebookfail

Filed under  //   dean faulkner   facebook   fail   spelling  

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Play With Pictures - Product Review

Logo

Cutting images out of their backgrounds is hard.  Really hard.  All that zooming in and gently rubbing away with the eraser.  All that messing around with feathering and transparency.  All that fiddle farting about in general.  Then getting all those images together, scaling and rotating etc. to form a collage...  What a pain in the jackson!

Forget it.  Those days are gone.  Now we have "Play With Pictures" to do all the difficult stuff for us.  It really is very, very, very, very easy to use.  So easy in fact that it warrants use of a fourth "very".

So how does it work?

Once you've got the program open and set the canvas size (this is where you'll build your collage), you need to get your source image in there to make your first cutout.  You can do this either by hitting the "cutout" button (yes it really is that simple) and selecting a file or by simply dragging and dropping from anywhere.  You can literally drag things straight from the internet.  Pretty handy if like me you store all your stuff online.

Once the image has been dropped in the program does a bit of processing to find all the edges.  The accuracy of this part is somewhat dependent on the quality of the source image but it is more forgiving than you might expect.  This will leave you with a kind of jigsaw puzzle of image pieces.  You should be able to work out from this which bits you need to keep and which you need to lose.  Just highlight over the bits you don't want and they will be gone.  Don't worry too much about any rough edges or discrepancies there are manual erase and restore tools to sort out all that stuff.  When you're happy with your cutout, just hit the "add" button and it then added to your collage.

Moving, scaling and rotation are literally taken care of by dragging the image around in a logical manner.  Trust me when I say "it's obvious" because it really is.  It seems that "obvious" is a recurring theme in this application.

So what else do you get?

On top of that there are some basic post process tools like duplication, tinting (for matching skin tones and lighting etc.) and transparency just to make things fit a little better.

That's about as complicated as it gets really.

As an added bonus the guys behind the app are building a strong community on Facebook and Flickr enabling users to share tips and of course inspiration.  In case you don't find it easy there's a load of great tutorials on the website to help ease you in.

Now if that wasn't enough already...  They do competitions too!  Prizes thus far include things like cameras, iPods and digital photo frames.  You can find more info about them on the "Play With Pictures" blog.

Can I try it before I buy it?

Of course you can.  You can download a fully functional, time limited trial version from their website.

So what's missing?

One thing I feel is missing is Flickr integration.  As there's a Flickr group and it links to the community from within the app, it would be nice if you could download and upload directly from the application.  I'd also like to see a simple "blur" control to enable some basic depth of field matching for images in the collage.

I'd also like to see some basic deformations like skew & perspective in collage mode just to add a little more realism.

The all important verdict

I like it...  A lot.  It's so quick and easy, how could I not?  Within seconds I was cutting stuff out like a pro (well, nearly).  The price point is good for software of this nature too but I would advise that the developers extend that trial period a bit.  Although 15 days probably is long enough, the going rate is 30 days meaning theirs is sub par.

I say it's definitely worth a download and play even if you're not massively into "this kind of thing".  If you are into this kind of thing, just go and buy it.  Under £40 for a decent image tool...  How often does that happen?

The cold hard facts:

Website: http://www.playwithpictures.com/
Blog: http://blog.playwithpictures.com/
Twitter: @playwithpics
Price: £39.95 (inc VAT @ 19%)
Trial time limit: 15 days
Platform: Mac OS X / PC Win 32

Filed under  //   competitions   cutout   facebook   flickr   image   mac   os x   pc   play with pictures   review   software   techforce   windows  

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