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To err is human; to follow divine - guest post by @Loudmouthman

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The worn out and trite epitome of simple marketing suggests that “People buy from People”, although a quick google for this phrase suggests it may not have a single author to its credit.

Rarely has anyone ever said to me “Google tells me this is an excellent product”, instead recommendations come in the form of ‘I’s and ‘they’s  and often the qualification of a single show or celebrity to add to its endorsement.

So it came to pass that search engine marketing , a now bloated and waddling exercise in flagulation by phrases, has peaked and the overflow of eager and frankly ill informed <QUOTE>consultants</QUOTE> seek a new revenue stream and opportuntiy.

Crowd-bandwagon-jumping-experts

Enter the Social Media Guru, the Social Media Manager and the Social Media Expert. Consultants and salespersons whose core skill sets is to hear the jingle jangle of the bandwagon passing and leap unabashed onto the jockey box to proclaim their skills and expertise in guidance and direction.

They have a distinctive characteristic and it is one you would do well to look closely for lest P.T.Barnum be proved right yet again. The characteristics to be wary of are often at an inverse to your expectations; Lets look at a few classic examples.

Twitterers

On Twitter they appear with profiles exclaiming ‘Social Media Expert or Guru’ and when you look closely you see that despite Twitter's lifespan they have only been using Twitter for the last few months. Quite possibly they have a large amount of people they follow and few following back. Although their conversations tend to be self promotional they find a network of similar thinking “professionals” with whom they self promote and congratulate. Often they link to their own blogs ( see bloggers ) where they repeat many trite and obvious idioms all the while encouraging you to call their number and get their advice.

Facebook

Indeed as with twitter so with they have just arrived ( how long has Facebook been going ? ) and they have friends ( who suspiciously also attended the same ‘how to be a social media schill’ course ) who also post and ‘like’ and share the same articles and tripe that they keep churning in the hope they gain credibility.

Bloggers

Similar to their twitter histories these experts have blogs which go back only months. quite possibly with incomplete "about me" pages or just as possibly with incomplete blogs created as tacked on afterthoughts to their own website, which no doubt has a 20 second Flash Splash page intro, possibly with kittens. Rarely do you see any examples of ‘media’ usage beyond the desire to overpopulate their sidebars with plugin after plugin after plugin.

And thats about it.

You are unlikely to see these ‘Social Media’ experts with posterous accounts running alongside their projects or flickr and instagram accounts highlighting conferences, tweetups and events they have experienced. You wont see them curating and collating content in Youtube or Vimeo and as for podcasts or Audioboos? Suffice to say you might start seeing them from today since they have seen this post but until then it simply has not occured to them to use and promote these tools for themselves or their clients.

Put simply these "bandwagon jumpers"  these gurus, experts and ‘professionals’ are not going to help your business or your projects. They do not know how to take risks. They do not know how to go out and explore the internet and live on the frontiers of change and live as the outriders of  opportunity. They are sharks and buzzards feeding only where the shoals and masses congregate and picking at the flesh of business the chunks they can get away with.

Do not rely on them to take you places where your customers maybe or for them to climb the mountains of competition to view ahead into new pastures for your business.

For more on the humanity of good social media take a listen to the first half of 'Social Media White Noise' Episode #62 Cloud Trouble where Nik Butler rants about the tendency of these experts to use tools over experience to appear professional.

About the author

Loudmouthman-nik-butler-avatar

Nik Butler (@Loudmouthman) was on twitter in 2006 and has been blogging since 2004. He makes no claims to being an expert, guru or professional but likes to be known as 'A Digital Roadie'. He has tremendous expertise in getting things done and has the client testimonial page to prove it.

 

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Filed under  //   Category: Social media   bandwagon   blog   bloggers   blogging   consultants   facebook   guru   loudmouthman   nik butler   social media   social media white noise   twitter  

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Social media science and statistics will kill our creativity (please retweet)

Yes, the topic of this blog post (and probably the content of the tweet you followed to get here) are completely loaded, horrid, spammy and designed to go after easy traffic. The thing is, and we all know this secretly, these things work. Along with the attention grabbing headline, I'm also begging for twitter users to retweet... something I hate doing but sadly something that also works.

Why would I do these nasty spammy things?

There are two reasons for doing this. Firstly, I wanted to share social media scientist, Dan Zarella's "Science of social media" video with you because if social media marketing (or personal brand posturing) is your thing, you'll do well to listen to what he has to say if you want to get your message out there. A lot of it you'll already know but won't necessarily like. Don't take my word for it, check it out for yourself:

Secondly, I actually have an issue with these techniques. Sure, they work, and they work well but does this make it right? By doing this are we just upping the noise level? This actually relates nicely to the mini blog post I wrote yesterday on cutting through the noise. Not only does it up the noise level but if we start applying too much formula to our marketing message, it can become a little dry... but who cares if it works, right?

 

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Filed under  //   Category: Social media   dan zarella   hubspot   marketing   noise   retweet   science   social media   twitter   video  

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Do we cut through the noise or take advantage of the quiet?

This is one of those blog posts where I make an observation in the real world and apply my thoughts about it to social media. I'm not going to bother you with lots of statistics or tell you that your Twitter or Facebook marketing strategy is wrong or that I know better than you, at least not today. Today I will just leave you with my thoughts and let you work the rest out for yourself. Please share any thoughts you have in the comments area below the post.

Commercial-jet-airliner-plane

My thought of the day

This evening I was walking through my home town of Burgess Hill and a plane flew over, I'm guessing it was at around 10,000 feet. I heard the plane coming and looked up. Nothing funny or odd about that at all. I heard a plane, I looked up, I saw a plane. There were two other people walking on the same street that did the same.

Earlier today I was walking through London to work, just happened to be looking up and saw a plane fly over at what I'm guessing was about 3,000 feet. There were literally hundreds of people on the same street as me and not one person looked up, at least not that I noticed. One thing that was different was that I couldn't hear the lower plane because London is a lot noisier than Burgess Hill. London is noisier because (once you get to the root of it) there are more people.

 

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Follow Lee Stacey (@LStacey) on Twitter

Filed under  //   Category: Social media   aeroplane   aircraft   facebook   marketing   social media   thought of the day   twitter  

Comments [0]

Is sharing really caring?

When I hit the "Publish" button on my blog post"Social media suicide - the conclusion" the other day I thought I was done with that topic. I had found out what I wanted and it was now time to move on... that was until I found myself sat on the train tonight, reading my feeds and sharing the stuff I like with my Twitter buddies, such as I do.

Sharing-caring

Sharing is caring

On my phone I have this great app called my6sense which by way of clever algorithm surfaces content from my RSS feed subscriptions that is most likely to be of interest based on what I've previously shared using the app. I scan, I read, if it's good I share. The more I share, the more the app knows about the kind of stuff I like. It's just full of shareable win. In fact today, it would appear that it was a little more full of win than normal as my good friend and colleague Hamid (@HSirhan) got all excited and came as close as you can get on Twitter to looking like something from Dawn Of The Dead but with a hankering for links rather than brains. This was what got me thinking... he was loving it but was everyone else?

Like it or lump it

Prior to my social media suicide experiment I took the view that if someone didn't like my content, they could simply unfollow. If they are not interested in what I like, they aren't interested in me and that's fine. No skin off my nose. I really didn't care at all but now my network is smaller and the relationships I have with those that are a part of it is essentially stronger, should I perhaps reassess this? Perhaps it's time I dropped that ridiculous, egotistical attitude. While I know I can't please all of the people all the time, I could probably do better in trying not to piss them off. Because my followers aren't all 30 something male tech geeks with a passion for social media and digital marketing, chances are that when I spray Twitter with links that interest me, most of them are probably of no interest to most of my followers and in some cases may even flood their timeline. This would piss me off if I were in their shoes.

What about those that do like it?

Amongst those that I'm connected to there are a few (Like Hamid) that really do like the links I churn out and there are even a few folks that follow and engage with me because we have those things in common. If I were to stop sharing these links, they would be missing out on the cool stuff I really enjoy sharing with them. Often it's a conversation starter and that's where the real value in all this social stuff really is, right?

I have actually been here before

It's not the first time I've had this little moral tug of war. I've been here before. A while back I even set up a Twitter account exclusively for sharing links and sharing links only. Conversation over here and links over there. Everybody's happy. Of course, it didn't work because the content and the conversation actually go hand in hand. It was a silly idea.

The solution

I've not really got a solution; that's why I'm writing this rather rambly blog post. With a bit of luck you might leave a comment and help me out on this one. I will be doing a couple of things differently from now though. Firstly, I'm going to share a bit slower. Bombarding my timeline with links probably isn't a good idea. Secondly, I'm not going to rage so much when someone I follow bombards me with irrelevant links. I now understand this and know that they are only doing as I once did.

The moral of the story is simple:

Treat your followers as you wish to be treated by those you follow yourself.

 

If you liked this blog post, you may also like:

Should I commit social media suicide?

Tweet silly!

A Twitter follower is for life

Blogging for normal folk

 

Filed under  //   Category: Social media   LStacey   content   followers   lee stacey   my6sense   sharing   social media   suicide   twitter  

Comments [9]

Social media suicide - the conclusion

Four weeks ago I decided to commit social media suicide by shutting up shop on my old, bloated Twitter account and starting afresh with a new one (I had to juggle a bit to keep the same username). The reason for doing this was to see if I would lose any value by cutting down those that I follow to just those I really care about or interest me in some other way and at the same time as take my following down to nothing. In theory those that really care or are genuinely interested in what I have to say would see what I was up to and follow the new account.

Happy-followers

I thought I was already following you

One thing that I find is happening quite a bit recently is that I'll engage with someone I'm following and they will somehow notice that they aren't following me anymore. More often than not, this causes a little confusion. In some cases I'll point them to my original blog post, in others (because it's how I roll) I'll just say nothing and see if they can work it out for themselves. Usually they don't. It appears that several of the people that used to follow my old account didn't see any of the announcements I made about this experiment or any of the blog posts I published via the old account before I killed it off. There are two probable reasons they didn't see any of it:

  1. They follow too many people. There is a good chance that if someone following you also follows a lot of other accounts, your tweets will wash away from their timeline in seconds. The more accounts you follow, the less value you get from each one.
  2. They don't use Twitter often enough. Not everyone is plugged into Twitter all of the time so if you tweet something while one of your followers is away from Twitter, they are unlikely to see it as their timeline will move on.

Increased engagement

Since taking the plunge, my own engagement has increased. I now miss a lot less due to following less people. Although previously I used to filter my timeline only to show those that I cared about, this added an extra level of inconsistency to the stream and clearly meant I missed a fair bit. Some of those that I followed on the new account said they felt a stronger bond with me because I was following fewer people.

My own influence

You would think that by being followed by less people, in many cases people with less followers themselves would mean that I have less influence. According to various "industry standard" influence measurement tools such as Klout and Twitter Grader this appears to be the case but this is where I can say I have first hand experience that shows the contrary. I get no less clickthroughs on any links I post and I get no less hits on any blog posts I write. I can safely say that my own influence has hardly changed at all. The "industry standard" tools are wrong.

What about the stragglers?

There are still quite a few folks with whom I used to share a mutual following on the old account that haven't followed back on the new account. There are a couple of possible reasons for this:

  1. They are completely unaware of my experiment and new account due to one of the two reasons above.
  2. They have no interest in what I have to say and haven't bothered to follow.

I'm fine with both to be honest. If it's down to reason 1, they will work it out eventually because I'm probably engaging with them on a regular basis anyway. If it's down to reason 2, I'm happy to no longer be polluting their timeline and lowering the value of their stream.

Final summary

As a reader you will get more value from each person or account you follow if you follow less accounts.

As a publisher you will get more value by building your following slowly and organically with real people. It's worth knowing that people who follow less accounts are more likely to see what you have to say and take notice of it.

If marketing via social media is your thing, perhaps you should think about targeting those with less connections rather than more. You should also be aware that these people prefer to engage rather than be marketed to.

I'm here for the conversation. What are you here for?

 

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Filed under  //   Category: Social media   conclusion   followers   grader   hubspot   klout   social media   social web   suicide   twitter  

Comments [5]

Social media suicide - and what about influence?

Influence is a funny old beast and I've got to admit, narcissistic as it may sound, losing my influence was one of my biggest worries when deciding whether or not to take the plunge and start again with a brand new Twitter account. The funny thing is that I really don't think I have lost any at all. It would appear that even though I currently have 1/75th the number of followers (200) that I had before (wow, that's a big difference), I'm still getting about the same number of retweets, mentions and clickthroughs on content I post.

Lstacey-twitter-followers-twittercounter
So how does that work then?

Echoing the sentiments of Nik Butler (@Loudmouthman) in the latest Social Media White Noise podcast, influence isn't quite as simple as "he who has the most followers has the most influence" in fact it's a lot more complicated than that. In the podcast he goes on to explain that a person with less followers is more likely to see and pay attention to what you post and therefore more likely to amplify it, this means someone followed by more of those kinds of people is more likely to have more influence. To me that makes a lot of sense and goes some way to explaining why traditional celebrities accounts have more impact than those that are simply big in social media.

Still missing a few

I'm still missing a few of my old followers that I really want to stay in touch with and it should come as no surprise that most of these are folk that work in social media and/or digital. Chances are that they are following so many people that they've missed this whole experiment... or they simply don't care enough. Either way, I'm not going to give up on them which is why I'm still going to tweet a link to my new account once a day from my old account.

Last night a colleague of mine (@rcownley) asked "Doesn't promoting @LStacey with the old account defeat the point of leaving it in the first place?" In a word, no. The only people that will click on the link, read the blog post and follow the new account are those that are genuinely showing an interest. These are the people I want to stay in contact with. One simple but solid rule will remain in place: I will only follow people that I engage with or that interest me in some other way.

In case you're wondering, it still feels good!

 

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Filed under  //   Category: Social media   andy white   followers   influence   loudmouthman   nik butler   rcownley   social media   suicide   twitter   twittercounter   white noise  

Comments [1]

Social media suicide - @LStacey is dead, long live @LStacey

After some great comments on my last blog post "Should I commit social media suicide?" and from Twitter, I've decided to go ahead with the experiment and start again with a fresh new Twitter account. Just to keep things simple I did some name swapping so that I could keep my ID @LStacey and not lose my (and I hate this term but...) personal brand completely. I've also followed all of the people I engage with on a regular basis. These people are important to me so I don't want to lose them! I guess this is a kind of pre death resurrection, if such a thing is possible.

Social-media-suicide-rebirth-eggs-lee-stacey

The story so far

I'm pleased to say that so far the results have been good. Within an hour of setting up the new account almost 50 of my contacts have made the jump. This will probably have a positive effect on my relationship with those followers. I can imagine some of them may have felt like they were just 1 in 15k when really they meant a lot more than that but probably couldn't see it.

A good feeling

It's funny but I feel slightly refreshed. Once again I am able to use the "All friends" feed instead of a favourites list. Everything feels much faster too although I suspect that's more placebo than anything else.

Next steps

I guess the next step is to sit back and watch. Not sure if I'm going to kill the old account off altogether or just let it rot. My be worth leaving it with a message saying that I've moved home.

It may take me a little while to get all my different social media services connected again as I do use quite a few tools on a regular basis. I'm bound to forget a few!

I'll keep you informed as things develop!

 

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Filed under  //   @LStacey   Category: Social media   followers   rebirth   social media   suicide   twitter  

Comments [2]

Should I commit social media suicide?

Having almost 15,000 Twitter followers is great sometimes. I get an enormous amount of exposure every time I write a blog post and so does anyone I retweet and that has come mostly from growing my Twitter contacts.

Social-media-suicide-lee-stacey-noose

Growth?

I started collecting Twitter followers en-masse a couple of years ago as an experiment to try to prove that having lots of followers was meaningless and had no value. It didn't take me long to realise that I was wrong. Or was I? Maybe it wasn't the number that was important after all. Perhaps it was the growth.

These days I gain followers at a rate of about 20 per day, this obviously fluctuates in line with how active I am on Twitter. A lot of it is bot traffic which I do my best to cull from time to time but not unlike Pokemon, it's hard to catch 'em all. I also auto follow back because people like to be followed back when they follow someone... unfortunately, so do bots.

The question I'm asking myself is: Is the value of this large follower base proportional to the effort I put into it's continual growth? At the moment, I don't believe it is. This brings me on to my next experiment...

The new experiment

What I plan to do is set up a new Twitter account and start again. I will follow everyone that I already interact with regularly and hopefully they will follow me back.

I will not auto follow back on the new account. I will be much more selfish and will only follow those that interact with me or those accounts that I find particularly interesting or care about for some other reason.

I will do some username shuffling so that my new account has my old username. This way I won't kill my "personal brand" in the process.

What am I trying to find out?

As with all good experiments, this is not real science. I'm not going to end up with some amazing piece of objective analysis. Let me try explaining it:

I plan to find out whether the value I get from Twitter is from what I consider to be my "real" contacts or from the vast masses of near anonymous hangers on.

When I've built the account up to "normal" status, if I tweet a blog post and it gets less than 100 hits within a couple of minutes of posting I will have some idea.

Back to the original question

Should I do it or shouldn't I?

I'm still undecided. There is a possiblilty that I might end up losing "real" contacts or even lose some of the influence that I've built up. I may be completely wrong about the whole thing. It has been known to happen.

I'd be interested to hear your views on the matter before I take the plunge and kiss my Klout score goodbye.

------------------------------------------------

Addendum

I went and did it! Read the next three blog posts in this series:

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Filed under  //   Category: Social media   followers   social media   suicide   twitter  

Comments [22]

A Twitter follower is for life, not just for Christmas

So many people on Twitter trying to get more followers; It seems that people are obsessed with this number. I could just sit here all smug like and gloat over my own over inflated follower count or I could share a little of my understanding and help you find a little more value in your Twitter experience.

What can you give your followers?

That's right, I said "give". In order for someone to follow you, you need to give them something that they want. If you're just going to chatter about what you had for tea and procrastinate over your miserable life, don't expect too many people to be interested in that. On Twitter people are generally only looking for the following:

  1. To be entertained - Will you make your followers laugh, cry or fall in love?
  2. To be informed - Can you tell your followers something they don't already know?
  3. To converse with like minds - This one is easy to sustain but hard to break the ice.

I truly believe that goes for everyone on Twitter and if you can tick the first two boxes, you're more likely to find or be found by those that will help you tick box three.

Keep them following

Once you've ensnared them with your charm and wit, you need to keep them interested. It's not rocket science, it just takes a little bit of work. Just keep ticking those three boxes and for pity's sake, if someone talks to you, be courteous and respond to them.

The golden rule

Treat your Twitter followers  as you wish to be treated yourself.

You have to show an interest in them too, you know? Online relationships are not so dissimilar to real life offline relationships. It cuts both ways!

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Filed under  //   Category: Social media   engagement   followers   social media   sophalophhh   twitter  

Comments [2]

5 simple SEO tweaks for bloggers

I'm sure I'm right in thinking that most bloggers want more people reading and sharing content from their blogs. With that in mind, I've put together a simple list of 5 things you can do quite easily to increase the number of visitors coming to your blog via search engines. Chances are that you're probably doing most of it right already but I just feel it's good to be mindful of these things if you want to get better results.

Search-magnifying-glass

1. Get some focus

What one subject do you write about the most? What is your blog best known for? Those are two questions you should ask yourself before you do anything else. Even if you don't have the best analytics in the world (do you have any at all?) you should know which posts are most successful with regards to what's being read and shared. Those are the things you should be concentrating on. Simply put: Do more of that and less of the other. If you enjoy writing about the other stuff too, consider starting another separate blog for it.

2. Look after your blogroll

Most blogging platforms have the facility to have a blogroll, that's basically a list of links to other blogs. As with the rest of your content, you should also have focus in mind here too. Link to blogs that are similar to yours with regards to the content they are posting. That's not all you should do, if you want to really improve your ranking, get those blogs to link back to you too. If you've followed step one above and your content is good (which I'm sure it is) they would be silly not to link back to you!

3. Think keywords

Keywords are important and if your blog has focus, should be almost organic. Know what keywords people are using to find you already (Google Webmaster Tools are good for this) and think about the keywords you want people to find you by. Once you've got your keywords down, prioritise them. Your main site keywords should, if possible feature in the page title on your homepage and in as many pieces of content as possible. If you can squeeze them into post titles too, you're doing well but don't put them anywhere that they aren't relevant. That's a big no no!

There will also be keywords that are particularly relevant to whatever piece of content you're writing too. Getting those into your post titles and at the very least into the first paragraph of your post are absolutely essential. Again, keep it relevant and keep it readable. Stuff too many keywords in there and no human being or search engine is going to want to come near you!

4. Links are good

When you're writing a post, there are probably going to be plenty of opportunities to link to other relevant pieces of content out there on the web and also on your own site. Both will increase your site's overall authority and page rank. Always remember to use good descriptive anchor text for your links and always be descriptive in your  "title" attribute too. If you can get your keywords in there whilst keeping it relevant and humanly readable too, you're doing it right.

5. A picture speaks a thousand words

Pictures are good. Not only do they grab people's attention and hold them on a page a little longer but search engines like them too. Search engines and people alike will like them even more if they have good relevant "alt" and "title" attributes and the image filename and content are relevant to the text that is around them. As with links, if you can get your keywords in there too you're definitely winning.

SEO related posts on leestacey.com:

N.B. You won't get any prizes for pointing out how bad I am at practicing what I preach.

Filed under  //   Category: Social media   blogging   google   link building   search engine optimisation   search engines   seo   social media   tips  

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